City of Plattsburgh, NY
New Multi Space
NEW PARKING STRATEGY
The City of Plattsburgh is transitioning to a new parking management program. These policies and technologies are part of an implementation to improve the efficiency and convenience of citywide parking. This website is the main information hub for everything you need to know about parking in Plattsburgh.
Multi-Space Pay Station
Whether you’re shopping, dining, enjoying culture, nightlife, or events in Plattsburgh, parking has never been easier. Now you can simply park and swipe, pay with coins, or use the PARK SMARTER™ Mobile app.
HOW IT WORKS
CHECK THE DISPLAY
Look at the Pay Station Smart Meter screen and find parking rates, hours, time limits and other important information. If the screen is dark, press any button and it will light up.
PAYING WITH COINS
PAYING WITH CARD
If paying with debit or credit card, wait for authorization of the card. Visa, MasterCard, American Express and Discover are accepted.
If using the contactless payment option, press the [OK] button to display the contactless icon on the screen. Place smart device over the display to initiate payment.
CONFIRM or CANCEL
Press [OK] button to confirm your payment, or [CANCEL] button to stop your transaction. The meter will attempt to authorize the payment shown on the screen if neither button is pressed after 5 seconds.
AMOUNT OF TIME
The display will then show the amount of paid time approved and when your time is up, or the meter will request another card.
To automatically receive your receipt(s) sign up and create an account at myparkingreceipts.com
USING CONTACTLESS PAYMENT
USING PARK SMARTER ™
Search “parksmarter” to download the app
The PARK SMARTER™ mobile app provides our citizens with a parking experience that saves time and is easy to use. To get started paying through your smartphone, visit the PARK SMARTER™ website and download the application.
1. DOWNLOAD AND REGISTER
Download the app from Google Play or IOS App Store and follow instructions to complete your registration.
2. FIND PARKING
If using Parking Finder, click on the parking location on your screen and navigate to the available spot
Enter your location:
type/scan code found on the PARK SMARTER™ decal on the parking meter.
3. ENTER YOUR PARKING TIME
Add the time you wish to park and confirm your selection.
4. EXTEND YOUR PARKING
Receive notifications and extend your parking session up to the maximum time allotted.
USING MY PARKING RECEIPT ™
My Parking Receipt™ is a convenient website that allows customers to view, download and print their parking receipts paid at any IPS meter.
AUTOMATICALLY EMAIL RECEIPTS
Setting to automatically email parking receipts upon close of transaction.
VIEW AND EXPORT EXPENSES
One-time customer account set-up to simply access, view, and export expenses.
USER FRIENDLY INTERFACE
My Parking Receipt™ has an easy to navigate interface.
Frequently Asked Questions
Why is the City installing new Pay Stations?
Most people visiting Plattsburgh arrive by vehicle. A strong parking management program is important for Plattsburgh to be a place that is prosperous, connected, livable, active, and welcoming. The new paystations are part of the City’s implementation of the recommendations included in the parking study completed by Carl Walker in 2018. The paystations serve two main purposes:
First, under prior management practices, valuable on-street parking spaces in Plattsburgh’s downtown area were too frequently held by long-term parkers. The new paystations will facilitate more frequent turnover of that on-street parking so visitors can more readily find convenient on-street parking near their destinations. Long-term parkers will be incentivized to park in off-street lots by making parking permits available at reduced rates to those who live and work downtown. At the City’s beach, the paystations will provide added convenience to all its visitors.
Second, the paystations automate much of the system’s administrative tasks and provide added convenience to parkers via the use of mobile payment applications and tracking functions. This automation reduces the overall cost of the system by minimizing the staff time required to administer it.
Why do we call the meters “smart”?
When will the new Pay Stations be installed?
Installation of paystations in the downtown area will proceed upon approval of a fee structure for the downtown system by the Common Council.
When do I have to pay to park at the Pay Station?
Enforcement hours for the downtown area will be published upon approval of the downtown system’s fee structure by the Common Council.
Will the new technology assist people in finding parking?
How much will it cost to park at a Pay Station?
The downtown parking fee structure will be published upon its approval by the Common Council.
What forms of payment do the Pay Stations accept?
Which credit cards are accepted at the Pay Stations?
Are there additional fees for using a credit card at the paystations?
Is there a fee to pay via the ParkSmarter or the ParkMobile app?
Can I get a receipt for my debit/credit card payment at the new paystations?
Yes. Visit https://myparkingreceipts.com/ and enter the requested information. A PDF receipt will be generated for the specified parking transaction(s). You may also use the “Login” link to register your debit/credit card. Once registered, you’ll automatically receive a receipt by email each time the card is used. When you use the ParkSmarter mobile app, you can request that a receipt be emailed to you after each transaction.
Where can I purchase a seasonal parking permit for the City beach or a long-term parking permit for the downtown area?
Please visit https://plattsburgh.thepermitportal.com/ for more information about parking permits. Seasonal beach permits are available for purchase now. Downtown parking permits will be made available upon approval of a permit fee structure by the Common Council.
If I didn’t initially pay for parking via a mobile app, can I add time to my parking session from the PARK SMARTER™ app?
What are the holidays with free parking?
In the downtown area, the holidays during which parking regulations are not enforced are as follows: New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve.
BUY A PERMIT
HOW TO APPLY FOR A PERMIT
- The City leases parking to the public in select lots. Options for permits are available in limited supply.
- To apply for a parking permit visit the Permit Portal.
- For permit application instructions please click here.
PAY A CITATION
City of Plattsburgh, NY. All rights reserved.