SMART CITY | Plattsburgh, NY

Discover Plattsburgh

City of Plattsburgh, NY

Presenting

New Multi Space

Pay Stations

Cedar Falls, IA

NEW PARKING STRATEGY

The City of Plattsburgh is transitioning to a new parking management program. These policies and technologies are part of an implementation to improve the efficiency and convenience of citywide parking. This website is the main information hub for everything you need to know about parking in Plattsburgh.

Downtown Parking System Enforcement
Starts October 11, 2022

MS3
Multi-Space Pay Station

Pay-by-Plate

Whether you’re shopping, dining, enjoying culture, nightlife, or events in Plattsburgh, parking has never been easier. Now you can simply park and swipe, pay with coins, or use the PARK SMARTER™ Mobile app.

HOW IT WORKS

CHECK THE DISPLAY

Look at the Pay Station Smart Meter screen and find parking rates, hours, time limits and other important information. If the screen is dark, press any button and it will light up.

PLATE or DEBIT/CREDIT CARD

Either enter plate number or insert debit/credit card.

SELECT PAYMENT AMOUNT

With the [+] and [-] buttons, select your payment amount.

PAYING WITH COINS

If paying with coins, exact change is required and coins WILL NOT be returned (accepting U.S. & Canadian coins, but not paper currency).

PAYING WITH CARD

If paying with debit or credit card, wait for authorization of the card. Visa, MasterCard, American Express and Discover are accepted.

CONTACTLESS PAYMENT

If using the contactless payment option, press the [OK] button to display the contactless icon on the screen. Place smart device over the display to initiate payment.
Learn more…

CONFIRM or CANCEL

Press [OK] button to confirm your payment, or [CANCEL] button to stop your transaction. The meter will attempt to authorize the payment shown on the screen if neither button is pressed after 5 seconds.

AMOUNT OF TIME

The display will then show the amount of paid time approved and when your time is up, or the meter will request another card.

RECEIPT

To automatically receive your receipt(s) sign up and create an account at myparkingreceipts.com

MOBILE APP

If using the PARK SMARTER™ or ParkMobile® apps – extend your parking session up to the maximum time allotted.

USING CONTACTLESS PAYMENT

For another convenient mobile payment option, use your Smartphone with IPS fast and secure Contactless Payment system at the smart meter. Follow the instructions on screen to start Contactless Payment.

WATCH
THE DEMO

Pay-by-Plate

USING PARK SMARTER ™

Search “parksmarter” to download the app

The PARK SMARTER™ mobile app provides our citizens with a parking experience that saves time and is easy to use. To get started paying through your smartphone, visit the PARK SMARTER™ website and download the application.

1. DOWNLOAD AND REGISTER

Download the app from Google Play or IOS App Store and follow instructions to complete your registration.

2. FIND PARKING

If using Parking Finder, click on the parking location on your screen and navigate to the available spot

OR

Enter your location:
type/scan code found on the PARK SMARTER™ decal on the parking meter.

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3. ENTER YOUR PARKING TIME

Add the time you wish to park and confirm your selection.

4. EXTEND YOUR PARKING

Receive notifications and extend your parking session up to the maximum time allotted.

WATCH THE DEMO

TO USE

CLICK HERE

USING MY PARKING RECEIPT ™

My Parking Receipt™ is a convenient website that allows customers to view, download and print their parking receipts paid at any IPS meter.

AUTOMATICALLY EMAIL RECEIPTS

Setting to automatically email parking receipts upon close of transaction.

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VIEW AND EXPORT EXPENSES

One-time customer account set-up to simply access, view, and export expenses.

USER FRIENDLY INTERFACE

My Parking Receipt™ has an easy to navigate interface.

WATCH THE DEMO

Frequently Asked Questions

Why is the City installing new Pay Stations?

Most people visiting Plattsburgh arrive by vehicle. A strong parking management program is important for Plattsburgh to be a place that is prosperous, connected, livable, active, and welcoming. The new paystations are part of the City’s implementation of the recommendations included in the parking study completed by Carl Walker in 2018. The paystations serve two main purposes:

First, under prior management practices, valuable on-street parking spaces in Plattsburgh’s downtown area were too frequently held by long-term parkers. The new paystations will facilitate more frequent turnover of that on-street parking so visitors can more readily find convenient on-street parking near their destinations. Long-term parkers will be incentivized to park in off-street lots by making parking permits available at reduced rates to those who live and work downtown. At the City’s beach, the paystations will provide added convenience to all its visitors.

Second, the paystations automate much of the system’s administrative tasks and provide added convenience to parkers via the use of mobile payment applications and tracking functions. This automation reduces the overall cost of the system by minimizing the staff time required to administer it.

Why do we call the meters “smart”?
The new IPS MS3 paystations are smart for various reasons. They offer multiple convenient payment options, communicate wirelessly to provide City staff and customers with operational alerts and occupancy data, and draw all their required power directly from the sun via solar panels on the top of each unit. These paystations are a critical asset in the management of the City’s parking resources.
When will the new Pay Stations be installed?
The paystations at the City beach have already been installed and paid parking at the beach will be enforced as of Friday, May 27, 2022.

Installation of paystations in the downtown area will proceed upon approval of a fee structure for the downtown system by the Common Council.

When do I have to pay to park at the Pay Station?
At the City beach, parking is enforced from 10:00 a.m. to 6:00 p.m., 7 days per week, from the Friday before Memorial Day to Labor Day each summer.

Enforcement hours for the downtown area will be published upon approval of the downtown system’s fee structure by the Common Council.

Will the new technology assist people in finding parking?
The new smartphone app PARK SMARTER™, available to download for free via all mobile app stores, features a parking locator function to help visitors locate available parking.
How much will it cost to park at a Pay Station?
At the City beach, the parking fee is a flat $12.00 charge and allows you to park all day in the beach lot. A seasonal beach permit can be purchased for $60.00 and allows you to park at the beach all summer without paying the daily charge.

The downtown parking fee structure will be published upon its approval by the Common Council.

What forms of payment do the Pay Stations accept?
All paystations accept both U.S. and Canadian coins, debit/credit cards, contactless payments via NFC technology, and mobile payments via the ParkSmarter app and the ParkMobile app. Paper currency is not accepted.
Which credit cards are accepted at the Pay Stations?
The paystations accept Visa, MasterCard, American Express, and Discover.
Are there additional fees for using a credit card at the paystations?
No, all debit/credit card processing fees are absorbed by the City as an operational cost. Those costs are not passed on to the customer. If purchasing a parking permit, there is a $3.50 gateway fee that is charged to the customer upon purchase of each permit.
Is there a fee to pay via the ParkSmarter or the ParkMobile app?
No, all transaction/processing fees associated with payments made via the ParkSmarter and ParkMobile apps are absorbed by the City as operational costs. Those costs are not passed on to the customer.
Can I get a receipt for my debit/credit card payment at the new paystations?

Yes. Visit https://myparkingreceipts.com/  and enter the requested information. A PDF receipt will be generated for the specified parking transaction(s). You may also use the “Login” link to register your debit/credit card. Once registered, you’ll automatically receive a receipt by email each time the card is used. When you use the ParkSmarter mobile app, you can request that a receipt be emailed to you after each transaction.

Where can I purchase a seasonal parking permit for the City beach or a long-term parking permit for the downtown area?

Please visit https://plattsburgh.thepermitportal.com/ for more information about parking permits. Seasonal beach permits are available for purchase now. Downtown parking permits will be made available upon approval of a permit fee structure by the Common Council.

If I didn’t initially pay for parking via a mobile app, can I add time to my parking session from the PARK SMARTER™ app?
Yes. You can use the app to purchase more time for your parking session but you will need to know your license plate number.
What are the holidays with free parking?
At the City beach, parking is enforced seven (7) days per week from the Friday preceding Memorial Day to Labor Day and no holidays are observed.

In the downtown area, the holidays during which parking regulations are not enforced are as follows: New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve.

BUY A PERMIT

HOW TO APPLY FOR A PERMIT

  • The City leases parking to the public in select lots. Options for permits are available in limited supply.
  • To apply for a parking permit visit the Permit Portal.
  • For permit application instructions please click here.

PAY A CITATION

PAY ONLINE

Parking citations may be paid online, in-person or by mail. Pay online with Citation Portal.
Click here to learn more about parking tickets

City of Plattsburgh, NY. All rights reserved.

Visit IPS Group, Inc. to learn more about parking solutions.